What you'll need to succeed as a Supervisor, Order to Cash at XPO
Minimum qualifications:
- Bachelor's degree or equivalent related work or military experience
- 3 years' experience in Billing, AR, Cash Applications, Collections or related
Preferred qualifications:
- Ability to read and interpret pricing contracts
- Excellent time management skills with a proven ability to meet deadlines.
- Great analytical, critical thinking and problem-solving abilities
- 2 years proven experience building efficient and effective teams
- Experience working with customer master file systems is preferred
- Freight LTL, Transportation, Logistics, and Supply Chain industry experience preferred
- Experience working in a high-volume/ high transaction environment
- Advanced Microsoft Office Word, Excel (Pivot, Vlookup) and PowerPoint
About the Supervisor, Order to Cash job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 10 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Prioritizes, assigns, and reviews the daily task of the department; establishes work schedules; prepares performance evaluations and employee development
- Effectively lead the AR Corrections team to achieve service goals for various processes or programs, including but not limited to, Invoice audits and adjustments, Overcharge Claims, Disputes and Mass Re-rates
- Partner with internal stakeholders to create processes that reduce errors in customer onboarding and increase data set up integrity
- Proactively recommends and implements process, procedural and policy enhancements
- Forges solid relationships and foster effective communication with other functional teams, customers, and employees
- Develops training strategy to ensure that employees are cross trained on job responsibilities
- Prepare production reports (daily, weekly, monthly, and yearly) to review with management
- Maintain a continuous improvement in business processes and employee development
- Works with peers to energize culture, performance, and employee engagement
- Creates documentation of processes and procedures to create standardization
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
