OPERATIONS SUPERVISOR – AIR
Salary - $68k to $79k - commensurate with experience
Excellent Company benefits. 401k, Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance
Minimum 3 years of relevant air operations and freight forwarding experience
Minimum 1-3 years of supervisory experience.
Position:
In this role, you will supervise our international are department, ensure the smooth facilitation of international freight movement for key customers, and manage daily operations in a fast-paced environment. This is a safety sensitive position.
Key Responsibilities:
Provide exceptional customer service and maintain strong carrier relations, including negotiating rates and securing spot quotes.
Supervise and manage the international work group, ensuring productivity and cost objectives are met.
Coordinate daily freight movements, determine routing, and ensure compliance with regulatory requirements for both import and export operations.
Analyze market trends to ensure competitive rates and profitability, while providing accurate shipping quotes to customers.
Manage vendor and carrier relationships to maintain high-quality service levels.
Identify and analyze customer requirements by creating/updating SOPs and ensure internal processes meet or exceed these.
Ensure accurate invoicing and approve payments in line with contractual obligations.
Recommending and implementing changes in procedures, systems, methods, and policies in cooperation with the international manager.
Participate in occasional overtime and on-call duties, depending on workload.
Qualifications:
High school diploma or equivalent with 5 years of related work experience, including 1 year in a supervisory role.
Proficiency in MS Office applications.
Strong organizational, multi-tasking, and problem-solving skills.
Sorry, visa / sponsorship not available.