VP of Operations
At RTC, we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we're seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team.
Compensation & Benefits:
- Starting Base salary of $85,000.00 plus commission structure with no limit
This is a Salary Plus incentive-based position, serious inquiries only please.
Objectives of this role:
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company's internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new employees as needed
- Oversee Carrier partnerships and development
- Growth through franchise and development of internal employee's
- Contributes to the development of the organization's business strategy
Responsibilities:
- Lead, motivate, and support dispatch team within a time-sensitive and demanding environment, along with problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Work closely with departments to ensure that activities remain compliant
- Oversee operations and carrier development
- Conduct budget reviews and report cost plans to upper management
Required skills and qualifications:
- Two or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of the transportation industry and an aptitude for learning new applications
Preferred skills and qualifications:
- Bachelor's degree (or equivalent) in operations management, business administration, or related field
- Strong management background with proven results
- Multiple years of logistics management in the transportation industry